Admissions Transition Manager
Responsible for assisting in population management for both residential and community based programming at the program.Coordination of inquiry calls and referral distribution for State and Private Referrals by responding to phone calls emails and face to face visits.Responsible for external relationship with current referring sources while acting as a liaison and developing future referral sources at both the residential and community based program.Directly oversee the community based program.
- Collaborate with program staff and marketing personnel to ensure a timely response to inquiries regarding referrals
- Collaborate with Licensed Admissions Coordinator to ensure youth referred to both residential and community based programs meet all admission criteria to include obtaining: admission documents, records as indicated in admission packet, and other records as requested.
- Ensure that Eckerd and referring sources receive all required progress reports, status updates, etc. This may include multiple agencies, judges, schools, etc. Serve as a primary point of contact for referring agencies. Generate internal reports and data related to inquiries, referrals, program efficacy, long-term outcomes, etc.
- Maintain presence in local community, state districts, and private entities by participating in boards, presentations, and partnerships to enhance external relations and increase referral development and Eckerd programming.
- Supervise, direct and evaluate subordinate staff in community based program and maintain appropriate records and documentation. Provide or arrange all necessary training for subordinates. Collaborate with Director in interviewing and selection of House Parent in community based program. Ensure policy compliance and communication, address scheduling to provide proper staff coverage, ensure safe and positive environment in community based program.
- Provide regularly scheduled house meetings in community based program to maintain household efficiencies and address any residents concerns.
- Develop and implement exit plans for all participants in community based program, ensuring that housing, vocational and/or educational, financial, health services and other needs are adequately planned for sustained independence; mobilize external resources to meet clients needs upon exiting .
- Ensure that community based program daily operations meet all applicable Eckerd and external guidelines pertaining to safety, documentation, meal planning and other licensing requirements, etc.
Education: Bachelors degree in human services required.
Experience: A minimum of two years of experience working with youth and families, and one year of experience working with at-risk adolescent girls required.
Skills: Extensive knowledge of referral and admissions development, communication skills, both written and verbal; organizational skills, especially pertaining to documentation; ability to participate in a cross-functional team; demonstrated resiliency; experience in programs providing residential and community based living skills to dependent youth will be extremely valuable. Successful completion of all required training, on an ongoing basis, is required.
Physical Demands: Ability to spend extended periods of time in travel, primarily in a local (2-3 county) area. Ability to work a highly flexible schedule, due to occasional need to provide direct coverage in community based program. Ability to restrain youth in accordance with approved techniques. Ability to visit clients in all areas of community. Ability to transport others.
Other: Appropriate and valid state driver's license for required travel. Must meet state criminal background check requirements.
Work Schedule: Full-time; hours not specified
*** For applicants or employees who are disabled, or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by calling us at 800-222-1473 or e-mail .