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Customs Brokerage - Compliance Manager

Location : Ocala
Job Type : Regular
Reference Code : 10798971
Hours : Full Time
Required Years of Experience : 3-5 years
Required Education : Bachelors Degree
Travel : No
Relocation : No

Job Description :

Responsibilities and essential job functions include, but are not limited to the following:



  • Assist in managing the day to day operations and overall compliance of the CHB group

  • Review and establish HTS for new customers

  • Onboard new customers efficiently and effectively

  • Develop and implement measurements to drive compliance and efficient operations

  • Review and document general operations processes and procedures

  • Create and generate internal and customer reports

  • Establish process to audit import entry files

  • Assist in developing, setting and implementing expectations

  • Participate in training new employees

  • Find and implement ways to automate and improve efficiency

  • Improve overall customer satisfaction and loyalty

  • Maintenance of existing compliance procedures and review for any improvements or changes



  • Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning

  • Implementation and training of any customs software or updates to any compliance systems


Customs Brokerage Compliance ManagerKnowledge, Skills, and Abilities:



  • Ability to perform in an environment of change, maintaining effectiveness while managing multiple priorities

  • The ability to communicate clearly and persuasively via email, verbally, and in presentations

  • Strong organizational skills with ability to manage deadlines and prioritize workload

  • Manages complex transactional or emotional customer situations promptly and professionally

  • Ability to communicate complex concepts in easy-to-understand terminology

  • Ability to read, write, and speak English fluently

  • Ability to travel to meet the demands of training and customer expectations


Company Benefits



  • Medical, Dental, Vision, STD, LTD, Paid Time Off, Holiday Pay, 401k and Company Resorts


A full service U.S. Customs Broker with over 25 years' experience assisting our customers import their goods from worldwide markets. We track and coordinate all aspects of customs clearance and have all the documents and information you need to make the process fast and easy. We are import experts with the experience you need for importing your goods into the US.


Required Qualifications :

Summary of Experience and Education



  • Bachelor's Degree in related field of study preferred

  • Practicing U.S. Customs Broker License Required

  • Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage

  • Minimum of 3-5 years of management experience supervising teams in multiple branches

  • Industry expert in international freight forwarding focused on high volume accounts

  • Proficient in Cargowise Software System

  • Proficient in Microsoft Office Suite


Skills :
Ability to read, write, and speak English fluently Cargowise Software Custom Regulations Management Microsoft Office Written and Oral Communication
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