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Social Services Manager

Location : Lecanto
Job Type : Regular
Reference Code : 10751355
Hours : Full Time
Required Years of Experience : 3-5 years
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :
This position is responsible for working with minimal supervision from Executive Director or Program Director to manage the social service staff and provide administrative control of day-to-day crisis and case management by performing the following duties:This position is responsible for working with minimal supervision from Executive Director or Program Director to manage the social service staff and provide administrative control of day-to-day crisis and case management by performing the following dutiesThis position is responsible for working with minimum supervision from Executive Director or Program Director to manage the social service staff and provide administrative control of day to day crisis and case management.

 

Skills and Abilities:

 Skills and Abilities



  • Interpersonal and communication skills.

  • Ability to work under minimal supervision

  • Customer Services skills. Dedicated to meeting the requirements of both internal and external customers, gets first-hand information and uses it for improvements;  actions are based on customers; establishes and maintains relationships with customers

  • Professional etiquette.

  • Active listening skills.

  • Organizational skills. Ability to organize people and activities, to separate and combine tasks for efficiency; explores opportunities for synergy and integrations.

  • Assesses the psycho-social needs of girls and educates staff regarding appropriate services and possible referrals. 

  • Ensures case management services are provided; provides training to ensure support services and required documentation is maintained by supervised staff in ETO and other appropriate places as necessary.

  • Facilitates new employee orientation training.

  • Participates in parent conferences as needed.

  • Facilitates care review meetings.                          




  • Ensures all disclosures of abuse and neglect are reported.

  • Follows the guidelines from Central Communications Center (CCC) and determines when to report incidents. F

  • Follows through and Implements strategies decided upon in management meetings.       

  • Ensures social services activities are communicated to ensure staff engagement.                                               

  • Ensures social services staff communicates with families of students and appropriate professionals about progress of students, i.e. Technical Schools, School Boards, and Guidance.

  • Follows organized process to report data.     

  • Submits JJIS reports to the State Office.

  • Reviews and approves completed needs assessments and summaries.                                  

  • Oversees the training and supervision of interns and volunteers in the social services department and ensures their performance meets the needs of the girls served.

  • Uses ETO and other documentation to  ensure needs assessments, care plans, monthly parent contacts, home visits and other contracted services are handled accurately and timely; prepares reports as necessary; ensures contractual obligations are met.           

  • Monitors social service training requirements and ensures certifications are current. (Applicable to Counselor II).

  • Shares responsibility for maintaining center census.

  • Provides supervisory guidance to staff through coaching and role modeling.                       

  • Directs and supervises intake and transitional services for PACE. (Applicable to centers with Transition Services and/or Intake position).

  • Monitors the outside service providers.

  • Hires, trains, supervises and evaluates staff . Carries out supervisory responsibilities in accordance with agency policies and applicable laws.


Roles and Responsibilities:


 Role and Responsibilities



  • Assesses the psycho-social needs of girls and educates staff regarding appropriate services and possible referrals. 

  • Ensures case management services are provided; provides training to ensure support services and required documentation is maintained by supervised staff in ETO and other appropriate places as necessary. 

  • Facilitates new employee orientation training.

  • Participates in parent conferences as needed.

  • Facilitates care review meetings.                                   

  • Ensures all disclosures of abuse and neglect are reported.

  • Follows the guidelines from Central Communications Center (CCC) and determines when to report incidents.

  • Follows through and Implements strategies decided upon in management meetings.       

  • Ensures social services activities are communicated to ensure staff engagement.                                               

  • Ensures social services staff communicates with families of students and appropriate professionals about progress of students, i.e. Technical Schools, School Boards, and Guidance.

  • Follows organized process to report data.     

  • Submits JJIS reports to the State Office.

  • Reviews and approves completed needs assessments and summaries.                                  

  • Oversees the training and supervision of interns and volunteers in the social services department and ensures their performance meets the needs of the girls served.

  • Uses ETO and other documentation to  ensure needs assessments, care plans, monthly parent contacts, home visits and other contracted services are handled accurately and timely; prepares reports as necessary; ensures contractual obligations are met.           

  • Monitors social service training requirements and ensures certifications are current. (Applicable to Counselor II).

  • Shares responsibility for maintaining center census.

  • Provides supervisory guidance to staff through coaching and role modeling.                       

  • Directs and supervises intake and transitional services for PACE. (Applicable to centers with Transition Services and/or Intake position).

  • Monitors the outside service providers.

  • Hires, trains, supervises and evaluates staff . Carries out supervisory responsibilities in accordance with agency policies and applicable laws


 

Required Qualifications :
Qualifications and Education Requirements



  • Bachelor's Degree from four-year College or University.  Major in Social Work, Psychology, Mental Health, Counseling or a related field

  • Minimum three to five years of experience in an Educational or Social Services environment

  • Knowledge of laws relating to children and families Must have a valid  Florida driver's license for required travel

  • Upholds the  6B-1.001 Code of Ethics of the Education Profession in Florida.

  • Follows policies and procedures of the Agency

  • Must be willing to work evenings and weekends as required to fulfill workload requirements.

  • Must be able to travel by automobile, plane, train, etc., occasional overnight travel may be required. Valid FL driver's license required for travel.


  • Skills and Abilities




  • Interpersonal and communication skills.

  • Ability to work under minimal supervision

  • Customer Services skills. Dedicated to meeting the requirements of both internal and external customers, gets first-hand information and uses it for improvements;  actions are based on customers; establishes and maintains relationships with customers

  • Professional etiquette.

  • Active listening skills.

  • Organizational skills. Ability to organize people and activities, to separate and combine tasks for efficiency; explores opportunities for synergy and integrations.


Work Schedule: Full Time, hours not specified


 


Salary: Not specified

Skills :
Active Listening Communication Counseling Organizational Supervise, train, and evaluate staff performance Supervisory Experience Written and Oral Communication
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