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Cable TV Technician

Location : Ocala, FL
Job Type : Talent Center Postings
Hours : Full Time
Required Education : High School Diploma or equivalent
Travel : No
Relocation : No

Job Description :
Great Opportunity with Local Cable Company 



Job Description:



  • Ability to complete: New Installs of cable, phone and Internet services, Disconnects, Reconnects and Service level changes(filter installs), tap to home and CPE installs

  • Complete service calls related to signal levels affecting customers, DOCSIS3.0 cable modem, QAM video signals and Streaming STBs

  • Occasional attic crawls to install and/or repair cable and drop burials

  • Troubleshoot network problems from the tap back to the node or hub site, under instruction on site or via phone

  • Usage of tablet to track Installation Orders and Service Calls 

  •  Assist customers with Personal Computer, Laptops, Tablets, Phones and Smart TV IP network configurations

  •  Ability to learn how to use; Laptop, Tablets, Phones for specific trouble call ticketing and troubleshooting purposes, Cable Industry specific instruments such as Volt meters, RF signal Level Meters, Spectrum Analyzers, Power Meters, OTDR, Underground Locators and Fusion Splicers

  •  Business conducts drug screens and background check


Hours: Monday thru Friday   9:00am to 5:00pm


On call - must be prepared to respond to emergency calls after hours and/or on weekends and holidays


 


Salary: $18.00 to $23.00 per hour


Overtime for any hours worked over 40 per week and double time for any hours worked on Sundays


 


Benefits: Dental, Vacation and Sick time


 


 







 

 
Required Qualifications :
General Requirements:



  •  Ability to calculate TV signals level using basic math skills including negative numbers

  •  Ability to professionally communicate with customers regarding their cable TV services

  •  Able to accept verbal and written instructions and carry them out with little to no supervision

  •  Ability to stay self motivated

  •  Organizational skills 

  •  Ability to keep vehicle, tools and warehouse clean at all times

  •  Ability to become familiar with services that company has to offer to sell or upgrade to customers

  •  Good problem solver

  •  Skills preferred; Basic RF, Basic Electronics, IP Networking, WIFI information and Low Voltage background

  • Ability to work and thrive under pressure 



 
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