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IT User Support Analyst - Fifth Judicial

Location : Lecanto
Job Type : Regular
Reference Code : 11423406
Hours : Full Time
Required Years of Experience : 3
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :






ESSENTIAL FUNCTIONS:





This is complex and responsible technical work in planning, designing, implementing, coordinating, evaluating, and enhancing the Fifth Judicial Circuit's distributed computer system network, including operating systems, applications software, local area networking, communications components and audio/visual systems, for use by end-users.



  • Consults users and performs assessments to determine user needs and systems requirements. Responsible for developing training programs and manuals and conducting individual and group training for system users.

  • Responsible for analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical trouble-shooting processes.

  • May serve at the Court Information Technology Department help desk, responds to calls. Working relationships are established with court personnel.

  • Travel within the Fifth Circuit is required.

  • Performs related duties as required by the Court Technology Officer.



Required Qualifications :








Education, Training, and Experience:


  • Bachelor's degree from an accredited four year college or university with at least 24 semester hours in computer science or management information systems and one year experience in computer systems analysis, computer programming, office automation or in planning or designing computer systems, or an Associates degree or completion of a vocational/technical school program in computer systems engineering (excluding data entry) and three years experience as described above.

  • Experience in an area described above may substitute for the recommended college education or vocational training on a year for year basis.


Certificates, Licenses, Registrations, Skills:


  • Requires valid Florida Driver License for required travel.

  • Possess professional IT certifications as needed.

  • Experience with Crestron and/or Lectrosonics equipment is a plus.

  • Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses 100C and 700B. Must have working knowledge of computers and Microsoft Office Products.



Basis of Rating: Some positions may require a written and/or skills test. Applications will be carefully reviewed to assess each individuals qualifications. Selected persons will be interviewed to determine who will be hired for the job.  The kind and length of related work experience, training and education shown on the application will be an important consideration in the screening process. 

Business conducts an employment reference check, criminal background and physical examination check.

Citrus County, Florida supports a Drug-Free workplace. Drug screens will be in accordance with the Drug Free Workplace Act and/or the Omnibus Transportation Employee Testing Act of 1991. 

Citrus County, Florida is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provisions of services. 

 

Work Schedule:  Full-time;  primary work schedule for this position is Monday to Friday; 8:00 am to 5:00 pm.; 4 0 hours per week.

Annual Salary: $40,385.80 plus benefits and retirement options  
Skills :
Configure application software Desktop Support Install hardware and software Network configuration
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