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IT User Support Tech

Location : Lecanto
Job Type : Regular
Reference Code : 11364181
Hours : Full Time
Required Years of Experience : 2
Required Education : High School Diploma or Equivalent
Travel : No
Relocation : No

Job Description :
General Description:
May occasionally perform duties outside of the established hours and days as necessary for system installation and updates. Perform an elevated level of professional work within an assigned area of responsibility that relates to the processing and maintenance of records and works according to set departmental procedures. This class provides technical and administrative expertise and assistance necessary to install computer software products, monitors and responds to help desk tickets, modifies/repairs hardware and resolves technical problems within assigned area; reports progress of major activities to executive level administrators through reports and conferences. This class reports directly to the Director of the department and follows the Clerks standard operating procedures and policies.

Work Schedule: F
ull time, Monday Friday, 8AM- 5PM.

Salary: $17.46 per hour 
Required Qualifications :

  • Must have High School Diploma or GED.

  • Must have two years of relevant work experience. Relevant CompTIA certificationmay be considered substitution for one year of relevant work experience.

  • Must have the ability to read, understand and interpret manuals and professional publications.

  • Must have the ability to work under levels of high stress and pressure while producing accurate work and maintaining a professional manner as consequences of mistakes can be moderately serious, can affect departments and divisions and citizens (i.e., unwarranted arrests, extended time in jail, financial and legal implications, etc.)

  • Tasks require visual perception and differentiation, as well as excellent oral and written communications ability using English language.

  • Must be able to sit or stand for extended periods of time, while concentrating on complex tasks.

  • Must be able to work within time constraints and workload surges.

  • Must maintain confidentiality at all times of information related to work product.

  • Considerable skill, adeptness, and speed in use of fingers, hands or limbs in per- forming tasks and ability to lift 35-50 pounds.

  • Must possess a valid drivers license for required travel.

  • Business conducts a level 2 background investigation including criminal record, live-scan finger printing, motor vehicle records check, prior employment reference checks and skills assessment.

  • Drug free workplace, ability to comply with the Drug Free Policy.

Complete job description is available upon request.

The Clerk 's Office is an equal opportunity employer.
Skills :
COMPTIA Network+ Computer Technician Install hardware and software Written and Oral Communication
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