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Public Services Librarian I

Location : Ocala
Job Type : Regular
Reference Code : 10953575
Hours : Full Time
Required Years of Experience : 5
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :
MAJOR FUNCTION
This is an entry level professional position providing direct customer service offering reference and reader's advisory services to patrons, selection of children's, young adult, and adult materials, and the delivery of a diverse and relevant schedule of programming for users, preschool through adulthood.

ESSENTIAL FUNCTIONS
The following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the work load.

  • Plans, sets-up, presents age-appropriate programming for the general public and special groups. Plans regular programs that simultaneously meet the informational and educational needs and are fun and entertaining. Plans, schedules, and presents library tours.

  • Provides direct informational, reference, and reader's advisory services to the public. Interviews customers, in person or by telephone, to determine the nature of inquiry and the appropriate, most likely resources for locating information requested.

  • Uses the online catalog databases, the internet and other resources to assist customers in finding library materials. Advises customers in the selection of reading material and information sources pertaining to their needs. Recommends suitable web sites for business, academic, and other information inquiries. Assists and instructs the public in the use of all public service equipment and software.

  • Provides general assistance and basic instruction to patrons on the use of computers, email systems, word processing applications and other software, use of the Internet and related electronic resources.

  • Presents a broad knowledge of the world and the ways in which it is portrayed in children's young adult, and adult material and other media by engaging in regular personal reading, scanning of reviews, exposure to movies, TV shows, and magazines geared to the age group; talking to children and teens, parents, teachers, school media specialists, etc. Confers with teachers, parents, and community groups to assist in developing programs.

  • Familiar with children's materials already available in the branch and uses that knowledge to select items that will expand the breadth of the collection or provide needed duplicates of popular items.

  • Regularly surveys the collection to identify areas in which additional materials are needed. Knows and uses professionally accepted standard criteria to select materials and evaluate the collection. Examines donations for possible additions to the collection.Selects books and audiovisual materials to be acquired by the library.

  • Ensures that the Library meets the needs of all library users. Conveys a warm, yet respectful and un-patronizing attitude toward Library users. Listens carefully, asks questions, as necessary.

  • Provides information and referral to facilitate customer access to other community resources, libraries, and service agencies.

  • Performs copy cataloging for library materials in all formats utilizing national cataloging rules and standards including the Anglo-American Cataloging Rules, Library of Congress Subject Headings, Dewey Decimal system, MARC, RDA, and other cataloging tools

  • Reviews new materials received. Checks cataloging, material codes and labels for accuracy.

  • Assists in the maintenance of the bibliographic database. Participates in bibliographic database projects.

  • Stays abreast of developing trends in public librarianship.

  • Assists in conducting the quarterly in-library use survey.

  • Assists in the selection and creation of promotional and informational materials including schedules, flyers, bibliographies, special events notices. Creates and maintains library exhibits and displays.

  • Troubleshoots library equipment. Diagnoses and reports equipment problems.

  • Maintains and promotes the characteristics of excellent customer service in assigned area of responsibility.

  • Communicates and carries out policies, procedures, and established practices of the Marion County Public Library System.

  • Work schedule will be discussed with applicant.


SECONDARY FUNCTIONS

  • Visually reads library shelves to maintain proper Dewey decimal order; shelves library materials; manually shifts material as required to maintain the proper quantity of materials on the shelf.

  • Performs opening and closing duties, including lock-up procedures and floor duty.

  • Performs other duties as assigned.


CUSTOMER SERVICE
This is a front-line position for providing excellent customer service to members of the general public and other County employees. Personal contact occurs with other employees of the unit, employees of other departments in the County, citizens, and customers of the department. Service is provided in person, by mail, electronically, or by phone contact.
Required Qualifications :
Education and Experience
Graduation from an accredited college or university with a bachelor's degree. Five years experience in public service library work preferred, two years customer service experience, two years computer experience. For positions working with children must be supplemented by considerable experience working with children; or equivalent combination of education and experience.

Licenses
Valid Florida Driver License for required travel.
Skills :
Cataloging Computer hardware Computer software Design Library Displays Dewey Decimal Classification System Internet Search Skills Library Management System Microsoft Outlook Written and Oral Communication
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