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Senior Program Supervisor (Support Services)

Location : Lecanto
Job Type : Regular
Reference Code : 11387659
Hours : Full Time
Required Years of Experience : 2
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :
General Description:
The position oversees the management and operations of an assigned area of responsibility. This position is responsible for assigned in-home service staff consisting of Case Managers and Program Assistants. The position works with grants for the Older Americans Act (OAA), Community Care for the Elderly (CCE), Home Care for the Elderly (HCE), Alzheimers Disease Initiative (ADI), as well as private pay programs such as HOPE. This position works within broad policy and organizational guidelines, independently plans and implements projects, and reports progress of major activities through periodic conferences and meetings. Responsible for overseeing grant compliance issues and yearly monitoring.

Position is full-time: Monday Friday from 8:00 am to 5:00 pm; 40 hours per week.

Salary:

Starting Pay Rate: $1553.30 Bi-weekly (Exempt) plus benefit and retirement options

Pay Grade Range: $1553.30 to $2311.04 Bi-weekly (Exempt)


Essential Functions:

  • Supervises 6 staff employees, providing training and guidance routinely and as needed

  • Prepares and administers yearly evaluations

  • Responsible for overseeing spending of grant funds to ensure that funds are spent within the acceptable monthly percentages

  • Requests additional clients, when necessary, from the ADRC

  • Maintains contact and rapport with other community agencies to ensure that good working relationships are maintained to provide the best possible services to clients and to keep abreast of available services

  • Speaks to organizations or groups about services available through Senior Programs

  • Resolves complaints or problems between Case Manager and client or their caregiver, as well as coordination and service problems among service providers

  • Leads and/or attends staff conferences, professional meetings, training workshops, continuing education and other events. Provides marketing efforts.

  • Prepares and presents recurring reports and special reports as required

  • Reviews case records on a regular basis to assure completeness, accuracy and timeliness of Case Managers and service providers performances. Checks accuracy of support staffs data entry and reports

  • Responsible for completing Risk Management reports of injury, claim reports and activity proposals

  • Responsible for grant program compliance issues and yearly monitoring

  • Responsible for Disaster Preparedness and Response for Granting Agency (specifically client call-downs and Disaster Recovery/Relief Center staffing)

  • Other duties as assigned


Job Specific Competencies:

  • Working knowledge of the theories and techniques of working with a geriatric population

  • Working knowledge of the functions, services, procedures and regulations of the department to which assigned

  • Skills in the application of interviewing techniques

  • Skill in making presentations to groups

  • Ability to plan, organize, and supervise the work of others

  • Ability to follow oral and written instructions

  • Ability to prioritize work

  • Ability to work effectively with others

  • Ability to communicate effectively both orally and in writing

  • Ability to organize information into a logical presentation format

  • Ability to perform basic mathematical calculations

  • Ability to use a computer and related software


Required Qualifications :
Education, Training, and Experience

  • Requires Bachelor's degree or education and training equivalent to four years of college education

  • Requires two or more years of experience in geriatric or related field


Certificates, Licenses, Registration, Skills

  • Requires a valid Drivers License for travel requirements

  • Level II Background Screening is required

  • Must complete all requirements to become a Certified Case Manager (Complete 701B Assessment training, Adult Protective Service ARTT training, and Care Plan training)

  • Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses 100C and 700B


Physical Requirements/Work Environment

  • Requires sitting almost all of the time

  • The job involves occasionally lifting and carrying up to 20 pounds

  • The job requires occasionally bending, and reaching above shoulder

  • The job requires simple grasping, and typing and on occasion, driving automotive equipment

  • The job requires normal visual acuity and field of vision, hearing, speaking, depth perception and work in adverse weather

  • Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions


Skills :
Case Management Interviewing Social Services Supervisory Experience Written and Oral Communication
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