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Social Insurance Contact Service Representative

Location : Ocala
Job Type : Regular
Reference Code : 11434993
Hours : Full Time
Required Education : Associates Degree
Travel : No
Relocation : No

Job Description :
Veteran's Preference:

POSITION TITLE, SERIES AND GRADE: 
Social Insurance Contact Service Representative (GS-962-4-7)

Veterans' preference applies to the selection of candidates for Program appointments. To be considered for this position, applicants applying for this position must provide the following:

1. Certificate of Active Duty Discharge - Veterans must furnish form DD214,

2. Certification of disability - Candidates must show eligibility under Schedule A  

Non-competitive hiring authority for Veterans, Schedule A appointees or inter-agency transfer. 
Required Qualifications :
CITIZENSHIP REQUIREMENT: Applicants must be a U.S. citizens to participate in the Program.

Minimum requirements:  Associate Degree from an accredited educational institution. 
Must demonstrate ability to deal professionally with the public.

DUTIES: Entry Level / Trainee  
Service Representatives conduct interviews and help claimants determine eligibility for retirement, survivor and disability benefits, Medicare and/or supplemental security income. Answer incoming calls, process changes, make corrections and updates to claimants records.

Annual Salary: $31,520 - 43,683.00. Dependant on education and experience

WORK SCHEDULE: Flextime/Alternative Work Schedule - APPOINTMENT: Full Time - Permanent

TRAVEL: None

ORGANIZATIONAL LOCATION: SSA, Ocala, Florida

TRAINING: Candidates will be required to complete technical training class followed by one or two year on the job training period. 

PROVIDES EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARDS TO RACE, COLOR, AGE, NATIONAL ORGIN, GENDER, PARENTAL STATUS, DISABILITY OR SEXUAL ORIENTATION.

For instructions on how to apply, click on the "APPLY" button below.
Skills :
Attention to detail Case Management Computer skills Determine Program Eligibility Eligibility Interviewers Written and Oral Communication
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