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Social Insurance Contract Service Representative

Location : Ocala
Job Type : Regular
Reference Code : 11162681
Hours : Full Time
Required Years of Experience : 4
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :


Veteran's Preference: 


POSITION TITLE, SERIES AND GRADE: Social Insurance Contract Service Representative GS-962 - 4-7

 

                              ** Multiple positions available **

Veterans' preference applies to the selection of candidates for Program appointments. To be considered for this position, applicants applying for this position must provide the following:

1. Certificate of Active Duty Discharge - Veterans must furnish form DD214,

2. Certification of disability - Candidates must show eligibility under Schedule A  

Non-competitive hiring authority for Veterans, Schedule A appointees or Peace Corp  



DUTIES: Contract Service Representatives have direct contact with the public. Answer questions, interview, investigate and resolve problems


SELECTIVE PLACEMENT FACTOR: For positions in the GS-105 series, candidates must demonstrate the ability to deal professionally with the public.

TRAINING: Candidates will be required to attend and successfully complete technical training class and one - two years of on the job training.

SSA PROVIDES EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARDS TO RACE, COLOR, AGE, NATIONAL ORIGIN, GENDER, PARENTAL STATUS, DISABILITY OR SEXUAL ORIENTATION.
Required Qualifications :
Minimum requirements for the Contract Service Representative - 4 year degree from an accredited educational institution and or related experience

CITIZENSHIP REQUIREMENT: Applicants must be U.S. citizens to participate in the Program. 

Annual Salary: $31,208.00 - $43,251.00

WORK SCHEDULE: Flextime/Alternative Work Schedule
Skills :
Active Listening Clerical Customer service Interviewing Written and Oral Communication
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